How can we help?
Answers to the questions we hear most. Can't find what you need? Our team is one message away.
How long does a transfer take?
Bank transfers can take a little while to clear, depending on your bank. You'll see live status updates in your dashboard the whole way.
What does it cost to send money?
A small fixed transfer fee applies per send currency, plus a transparent margin on the mid-market exchange rate. There are no hidden charges. The total you pay and the amount they receive are shown before you confirm.
How do I pay?
You pay directly from your bank account via open banking. Your rate is locked for 30 minutes while you complete payment.
Which countries can I send to?
You can send to recipients across 80+ countries, with delivery by bank deposit, mobile wallet or cash pickup depending on the destination.
Is my money safe?
Yes. Invictus Remittance is a trading name of Invictus Ventures Ltd, authorised and regulated by the Financial Conduct Authority. We use bank-level encryption and never store your full card details.
How do I track a transfer?
Log in to your dashboard and open Transactions. Every transfer shows its reference and live status from created through to delivered.